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Ixom Watercare "Gold Star" Customer Comments

gold star iconIxom Watercare works hard to provide the best water quality improvement solutions with the best service & support in the industry. Here are some of what we call "Gold Star Comments".

Comments

THM Reduction Is Excellent! -DC,New York

"Attached is the Town’s most recent DBP results for the water tower. As you can see, the TTHM reduction is excellent and has brought the Town back into compliance after just one quarter of testing."

Lots Of Positive Comments –JE, Illinois

"The SolarBee is working good and it functions continuously without stopping. We get a lot of positive comments and questions."

Adding A Second SolarBee –MP, California

"The SolarBee has controlled the blue green algae. It has been an easy decision to add a second unit for hypolimnetic aeration."

SolarBees Working Flawlessly –DC, California

"We have 4 SolarBees in our potable tanks. Our potable water system has a 30 MG storage capacity, but we could only utilize about 5 MG prior to the SolarBees. We were always trying to deep cycle, but were limited due to poor water quality. After the SolarBees were installed they doubled and tripled the use of our system. The SolarBees have been working flawlessly."

Flawless Operation -LR, Arizona

"[The potable tank] Mixer is operating flawlessly."

Easy To Install -JA, Colorado

Installation of the mixers was quite easy and the instructional video was helpful. Having all the necessary tools and equipment included in the package was great too!

Keeping Ice Off –BK, Arkansas

"The GS-12 is doing a great job keeping the ice off our 420,000 gallon tank."

Positive Experiences -DR, Minnesota

"Every single contact with you folks has been positive and I look forward to our future dealings!"

Improved Overall Water Quality –JE, Colorado

"The SolarBee is working well with no apparent issues....We believe the overall water quality of the reservoir has improved (much better clarity and less algae) since the addition of the SolarBee."

Best Service Staff –ES, Florida

"Your company has some of the best service staff of any company around! We really appreciate all the great work that SolarBee does for us!"

Meeting Objectives –CJ, Colorado

"We really like the SolarBee's, and they are meeting the objectives for which they were installed."

Very Impressed –JS, Pennsylvania

"Installation yesterday went great. We were very impressed with the SolarBee employees during the installation."

$15,000 Electric Cost Decrease –RF, California

"The SolarBees are great. We saw a $15,000 decrease in our electric costs in January with the SolarBees operating!"

Great Product & Results- KH, Louisiana

"Just wanted to share this with you... We took a before and after [for THMs]. Before was 83 µg/l. After was 17 µg/l. NOT BAD!!!!! Great product!!!"

Less Copper Usage –CK, New Mexico

"We are pleased with the operation and performance of the SolarBee. We use substantially less copper sulfate since its installation. High doses of copper sulfate are detrimental to fish population--we no longer have this problem."

High Quality –RG, Oregon

"The SolarBee unit performed remarkably. The high quality, professional SolarBee staff was great."

Consistent Water Quality –SG, Iowa

"The water quality is more consistent with the turbidity dropping from 20 NTUs to 7-10 NTUs. We have not had to add copper sulfate. This is the latest we has gone without starting copper treatments."

Substantial Savings –RP, Pennsylvania

"Our constant discharge effluent into a stream is the cleanest it has ever been. Our state no longer requires water samples on the weekends like we had to do before installation of the SolarBees. We have seen substantial savings in electrical energy costs since the SolarBee installation."

Best Purchase Ever –RS, Michigan

"This is our third year that we have not had to add chemicals to reduce our phosphorous levels. The SolarBees continue to run without missing a day of run time year around. It is probably the best purchase the city has ever made!"

Working Great! -JH, Idaho

"Thank you for the follow up. The [tank] mixers are working great."

Not Possible Without SolarBee –AW, California

"Our conversion to chloramine would not have been possible without SolarBees."

OUTSTANDING Customer Service –VK, California

"Your staff and company has earned a HUGE GOLD STAR from our community and me for the OUTSTANDING customer service that you have provided to us. To me it feels like you think our community is your number ONE customer."

Very Happy –JS, California

"We are very happy with the SolarBee in our lake. We have not had to run the pumps to get circulation all summer long"

No Issues –RC, Oregon

"The two SolarBee machines have been "working great" and we have no issues or needs at this time."

Doing Great! -TN, Colorado

"The AP500 lift station mixer is doing a great job. The grease crust is gone and the water is crystal clear!"

An Exceptional Job –JZ, Wyoming

"Thanks for getting Steve back up here to fix our glitches. He is great to work with and did an exceptional job! Please pass that on to the powers that be!"

Built Too Well! –DM, North Carolina

"These Solarbee units just run. You built them too well!"

GREAT Service -GP, Ohio

"This is a GREAT service your company provides, customer service and follow-up is hard to find now a days. Please pass our THANK YOU on to your crew, we really do appreciate it."

Fishing Has Been Great! –HB, Michigan

"We are very happy on how the lake looks this spring. A lot of people have made comments that the ice fishing this past winter has been great. Best it's been in several years!"

No Ice In Cold Winter –IG, Michigan

"Photos were taken from Lyons, MI. We put the GS-12 in last year. They wanted to see what the inside was like so we climbed up there Wednesday and took a look. The results- – no ice!!!! Considering how cold this winter has been, that is amazing. Who knew your mixers really did work? The owner is extremely happy with this as you can imagine."

Huge Difference Within 24 Hours –BC, Montana

"We noticed a reduction in odor while the crew was still on site and a huge difference within 24 hours. The golf course is also rid of the nasty smell that had plagued them after irrigation. It is a huge relief for them."

We Love SolarBees –MB, Illinois

"We love our SolarBees!"

No More Odors –OT, California

"We are extremely happy with the performance of the (2) AP7000s in our clarifier at the potable water treatment plant. There is no longer any "fishy smell" or bad odors during the back washing of the filters. We feel we may have less taste & odor events in the future because of the AP mixers."

No Nitrification Problems –SA, California

"We have had no nitrification problems for the first time in 10 years in tank #6."

Happy With SolarBee –SA, California

"We have not had to add chemicals in our reservoir in three years. We are happy with the SolarBee performance."

Good DO –JH, Louisiana

"Last year we went out a few times during the heat of the summer and found good DO and other parameters to the exact depths that the SolarBee intake was set to, and we haven't had a recurrence of hypertrophy since installation. Proof enough!"

Very Impressed -DT, Florida

"I wanted to let you know that we were very impressed with the professionalism displayed by your staff who set this up in the lake."

Extremely Pleased –HR, California

"It's good to hear from SolarBee. The SolarBee in our lake has been great and we are extremely pleased with its performance and we shared this with our board of directors."

Amazing Job -RR, Saskatchewan

"Just wanted you to know that the Unit is doing an amazing job. There is no comparison with the clarity of the water at the same time last year."

Positive Impacts –PH, California

"We are very pleased with SolarBees and their positive impacts on our water system storage facilities. We are very happy with your service."

Big Cost Savings -ST, California

"SolarBee mixing technology have saved approximately $500,000 in construction costs upon installation and continues to save the District $20,000 annually in operational costs."

Works Like Clockwork –JT, Colorado

"This year the system worked like clockwork, no problems, no algae blooms. We are sold on the product. Your service is great."

Friendly Crew –TR, Kansas

"Wanted to let you know that all the guys that did the installation were the friendliest and most knowledgeable group of guys that we've been around. Wish everyone we worked with was that easy to get along with."

Greatly Improved –JC, Arkansas

"Water quality has greatly improved! We are very happy with the SolarBee unit in our tank. We also have SolarBees in our reservoir and the water quality is better than is has been in a long time."

The SolarBee Made It Through The Hurricane, Thoroughly Impressed- SP, Florida

On September 10th, 2017, Hurricane Irma (known here un-affectionately as Big Irma) blew at a recorded 142 mph very near our SB10000. On September 12th I drove by the SB10000 location and noted that the machine had dragged its moorings a few dozen feet toward the west but was still operating as if nothing happened. I have to say how thoroughly impressed I am with the design and quality of your product.

TTHM System Performing Well - DW, Nevada

"The system is performing very well and each quarter's results seem to be reduced or stayed low. All keeping the Locational Running Annual average (LRAA) below the MCL. Thanks for all your help."

Everything Is Functioning Properly –JO, Oregon

"Our GS-12 submersible mixer installation went very smoothly. Everything is functioning properly and we are very happy with the installation."

Wish All Vendors Were Like SolarBee –SP, California

"We wish all of our vendors would be like SolarBee."

Greatly Improved -DS, Colorado

"Heavy algae growth was frequently plugging off the filters. Now the filter plugging is greatly reduced and the [AerationPlus©] AP1800 has greatly improved the water clarity."

Best Company To Work With –TG, Colorado

"SolarBee is one of the best companies we have ever worked with!"

In Compliance Since Install –TR, Kansas

"We are very happy with the SolarBee units. The BOD and TSS have been in compliance for over two years since the installation of the SolarBees."

Excellent Service & Support –BJ, Georgia

"Please thank SolarBee for their excellent service and support. Your staff is very professional and competent."

Informative Crew –SC, California

"The SolarBee's are working great. The installation crew was informative and did the installation with precision. Your safety controls are excellent."

Knocked THeM Out -PG, California

"Your system knocked the heck out of our THM’s."

Solved Problems –RL, California

"SolarBees have solved our dimethyl mercury problem."

SolarBee Success Maintains Water Rate –JN, Georgia

"The success of SolarBees has allowed us for the last few years to maintain current wholesale water rate. Chemical costs are volatile; based on petro industry cost. We have been able to stabilize that volatility and maintain cost savings. We have not had a water rate increase in last 3 years, since the SolarBees were installed. We would have had an increase were it not for the SolarBees. SolarBees exceed my expectations for quality and craftsmanship and are built well. "

Cost & Chemical Savings! –JN, Georgia

"Solar Bees have completely eliminated our need for Algaecide application in the lake and has lowered our PAC (powdered activated carbon) usage by at least 75% This has truly been a tangible cost savings. Direct chemical savings from the Solar Bees have been over $250,000 this first full year cycle. Customer support and service have been superb. Top notch in that area. These are very well built, well designed, robust pieces of equipment. Our expectations have been met. Yes, I am a fan of Solar Bees. They simply work. "

No Nitrification –DO, California

"The SolarBee has been working great! We did not have nitrification this past summer for the first time in 10 years."

Pretty Incredible –RL, California

"The ponds are doing very well. None of the ponds have gone sour since the SolarBees were installed, which is pretty incredible!"

Happy With SolarBee –KH, Illinois

"As local residents we would like to comment on the good water quality. We are happy with the SolarBee performance."

Thank You For The Hard Work –AP, Ohio

"Just wanted to share with you our current THM results. Since installing the spray system our results always run below 70 ppb and most of the time around 50 ppb. Also, just want to say again, thank you, for the hard work all of you have provided NB in solving our THM troubles."

Commitment To Service -JC, Arkansas

"Medora's commitment to provide a high level of service at a reasonable price is very commendable. We very much appreciate it!"

Energy Savings & Odor Free –RF, California

"Our energy savings were initially a couple of thousand dollars per month. We have approximately 500 HP of aeration available which was running full time prior to SolarBee. Currently it is running about half of the time. The odors in cells 1 & 2 are down and last winter they were "odor free". SolarBee service is A-1."

Over 30 SolarBees –MH, California

"Our system consists of some 37 SolarBee installations. We have had no nitrification events this season. This hugely important! It is primarily due to frequent monitoring, mixing and boosting when necessary."

Goals Have Been Met! –J, CA

"Our goals have been met! We're controlling blue-green algae, reducing stagnation, and reducing odors. We can't say enough about how the SolarBees have cured our problems!"

A Job Well Done -GA, Texas

"Just wanted so say thanks to you and IXOM for job well done on installing our secondary system. You have got a very professional crew."

Dramatic Decrease -PD, Massachusetts

“So far the three units (GridBee® AP500 Wet Well Mixers) we have installed are working great, we have seen a dramatic decrease in alarm calls due to grease or debris buildup on floats or other pump controls.”

Extremely Pleased –RH, Oregon

"We are extremely pleased with the results achieved in Manganese reduction in our raw water reservoir this September. The decline being nearly linear shows that the reduction was caused by the SolarBee gradually oxidizing the water."

Mixing Lowered THMs -BB, Texas

"Our first GS-9 reduced the THM levels in a standpipe by 40-50% and reduced HAA’s as well. We would like to order a 2nd GS-9 for another tank."

The Crew Worked Proficiently –MV, New Mexico

"It was raining like cats and dogs when your crew arrived. They worked proficiently to complete the install despite being soaked and getting stuck twice. They were real professionals."

Good Quality Even At Low Levels –DL, California

"We have had very good water quality even with low levels. We have had very good deep DO which we never had before. We are very happy with the SolarBee installations."

The Crew Works Hard –MV, New Mexico

"The crew arrived this morning had the installation completed by early afternoon. I compliment them on their hard work and professionalism. Anyone else would of stopped work because of the rain, not them. I really appreciate what they did for our installation."

Always A Pleasure... -RR, Minnesota

"Always a pleasure to work with a manufacturer that is reachable and willing to help."

Professional & Knowledgeable Crew –DS, Pennsylvania

"The SolarBee crew was very professional, well prepared, and very knowledgeable."

Pleased With The Bees- JB, Colorado

"We are very pleased with the performance of the SolarBees up at the reservoir. It was a much easier autumn thanks to them."

Happy To Be A Reference –GC, Arkansas

" If you ever want to use us as a reference, I would be happy to talk with anyone of our customers. Last year around January/February we were seeing 40-50ug/L (THM readings), this year we are seeing 20-30ug/L. The real test will be known this summer. But, as soon as our larger tank is built, we intend to put another THM System in it as well. We are very happy with Medora Corporation and the SolarBee Performance!"

Pond Is Looking Good! –LV, Texas

"Our pond had been suffering from filamentous algae. After the new GridBee units were installed the filamentous algae started bunching up and dying off quickly. The water in the pond is really looking good!"

A Great Investment –PJ, California

"We love the SolarBees. It is the best investment that we have ever made!"

The Best Money You'll Ever Spend –JR, California

“ The $8,000 - $10,000 that you will spend on a GridBee mixer will be the best money you will ever spend. It will solve a lot of your water problems."

SolarBee Saved Us -VG, Texas

"The SolarBee units saved us the last two years!"

Phenomenal Job –IP, Texas

"The SolarBee did a phenomenal job at improving conditions. We observed not only a visual improvement in water quality but an increase in the diversity of amphibians, aquatic invertebrates, and fish populations. This leads to an increase in the use of the pond by other wildlife such as birds and mammals. These improvements also lead to a greater interest and education opportunity for the general public to learn about the benefits of improved water quality."

Amazing To Look At –MY, New York

Regarding SolarBee's impact on biofilm on the tank interior: "The tank is empty now and they are cleaning as we speak. The sides of the tank are very clean and we are down to about 1/2 to 1 inch of debris in the bottom. It is amazing to look at what is in the tank now, compared to what was there pre-SolarBee. "

The City Is Pleased –AM, New York

"We presented the data to the Board last week and the City is very pleased with the results of the GS-12. You will be very pleased when we send the data."

SolarBee Believer –TG, Colorado

"Honestly, I consider SolarBee to be one of the finest companies we have worked with in my 30-year career in the power plant chemistry field!" The mixers in our pond work well. I am definitely a SolarBee believer now!"

Thank You! –LK, Arizona

"Thank you! It's always a pleasure dealing with your company. I wish more were like you guys."

SolarBees Saved $37,000 –SB, Maine

"In 2007, the town was the first to install Solar Bee photovoltaic-powered wastewater circulators. The units saved the town $37,000 in its energy bill within a couple of years. With that savings, the town installed another set of solar energy devices in 2010 using an $85,000 state grant to buy the units. "

Professional & Knowledgeable Crew –CD, Louisiana

"Gentlemen, On behalf of our community, I am writing to express our appreciation to Medora for the recent completion of improvements to the town’s water system. The crew sent to do the work was very professional and knowledgeable in working to promptly complete the project. Again, we thank you for your services." Mayor Pro Tem

Consistent Water Quality –SG, Iowa

"With the SolarBees, our water quality has been consistent and the turbidity has dropped from 20 NTUs to 7-10 NTUs."

Crew Did Great –GC, Arkansas

"Your crew did a great job. They did not hesitate to accommodate our needs. They were polite and showed good expertise. We would hire any one of them in a minute."

Diminished Odor Complaints –LS, California

"The SolarBees in the reservoir are doing a great job. The taste and odor complaints and copper treatments have diminished greatly. The greatest visual impact has been on the reduction of macrophytes. We no longer harvest any weeds at all."

Simple To Install –CR, Connecticut

"The unit has been running for approximately one month. The unit was very simple to install. It is keeping everything in suspension and the pumps aren't clogging. We are extremely happy with the AP500 and are going to order a second one."

Outstanding! -GB, Colorado

"We appreciate Medora's outstanding customer service and follow ups".

Improvements Are Substantial –ES, Colorado

"The reservoir improvements are substantial, no blue-green blooms last year, clarity improved dramatically and overall water quality greatly improved."

Wonderful Service & Support –DH, Louisiana

"SolarBee has provided wonderful service and support. We are grateful for the opportunity to work with such professionals."

One Of The Greatest Companies –RS, Michigan

"Medora Corporation provides a great product (SolarBee) and excellent service. I have nothing but high praise for them. This company ... is just one of the greatest companies in the world.”

Never Looked Better! –KW, New Jersey

"SolarBee provided excellent service during the past two years. Our pond has never looked better!"

Absolutely Successful -JB, Colorado

"SolarBees have absolutely been successful in fighting our algae problem. Last year was the first year on record that there were not significant algal blooms."

Impressive Crew –JL, Georgia

"There is less than one degree of temperature difference throughout the entire tank. The professionalism of the installation crews and their commitment to safety while on the job site is impressive."

Fantastic Customer Service –ES, Florida

"Your company does a fantastic job on customer service!"

Fabulous Customer Service –RS, Oregon

"Fabulous customer service in all respects working with you folks."